KT

Katherine. The Tyre Changers

United Kingdom

Reviews

Review of Original Copy Centre

Review of takepayments Limited

Review of lastminute.com


Rated 1 out of 5 stars

No Customer Service

Both my flights were changed, however when better alternatives were then available they wanted to charge to move flights back inline with my original flights. In the end I had to get a train from Luton to Gatwick for 3 adults costing £80 and pay for an additional nights hotel stay in Poland as flight was moved from 6pm Sat to 6am Sunday. We had to move to different hotel. Online agents told me to call the customer service line but then wouldn’t give me a number. Which I found unhelpful. When I finally spoke to someone again they were unhelpful to my situation, I asked for a manager to call me. I was told I would be contacted within 48 hours. No call received. I will never book through Last minute again and would not recommend unless you’re happy to have your whole booking disrupted with no help.

November 20, 2023

Review of lastminute.com

Review of Premierdeliveries

Review of Flooring Superstore


Rated 4 out of 5 stars

Great Carpet

Despite some delays with the delivery, Sarah from the customer service team has reassured me that these issues will be addressed going forward. She is an asset to the company and has a great customer service focus. Great carpet. Many thanks

June 13, 2023

Reply from Flooring Superstore

Hello Katherine,

Thank you for taking the time to leave your review.

I am so sorry to hear of the delays you have faced, I understand that delays have a knock on effect.

Thank you for taking with me today, in regards to your experience, I am pleased to hear your flooring has been fit and you are very happy with it.

If there is anything else I can help you with, please let me know.

Many thanks
Sarah

Review of The AA Breakdown Cover

Review of OVO


Rated 3 out of 5 stars

Great experience moving over except…

Great experience moving over except when submitting my first readings on website it wouldn’t acknowledge the readings so I had to phone through

July 20, 2022

Reply from OVO

Glad to hear it was a great experience, Katherine but sorry we were having some tech issues when you were trying to submit your readings online.

You know where to find us if you need anything else.

Thanks,
Kirsten

Review of Metagenics UK

Review of Original Copy Centre

Review of Original Copy Centre