Gareth Dowling

I have sailed exclusively with Virgin Voyages since their launch and have always been one of their most enthusiastic supporters. Their original model was distinctive and refreshingly different: one clear price, no hidden costs, strong entertainment, good food, and a modern adult-only environment. Unfortunately, this most recent cruise was deeply disappointing and has made it clear that Virgin Voyages is moving away from the core principles that once made it exceptional.

This was not simply a poor individual sailing; it was a clear warning sign of a brand that has shifted direction. Virgin Voyages has moved from being the disruptor to becoming almost indistinguishable from the very cruise model it once sought to improve upon.

Lara Houghton was a delight to speak with, very professional, clear and helpful. Nothing was too much of an issue, shame other colleagues at other companies could offer the same standard

Great company. Nice feel and easy to use. I did have original concerns regarding payment but after a few messages all sorted. Cannot recommend highly enough