Order declined but money taken
I placed an order on the website which said it couldn't process my card but the money was taken right away. No confirmation email recieved. I tried to speak to someone but it's either Whatsapp or FB Messenger (both a useless chatbot and then I was ignored once it couldn't answer my question - except to try and upsell me another product.) No email, but you can telephone (because this is 1995). TL;DR They took my money but didn't process the order. They're now ignoring my comms. Avoid like the plague!