Luke Cottrell

Great customer experience and low prices, will definitely be shopping here again!

Juno are fantastic, delivery is always fast. Recently I received a slightly warped record and they replaced it as quick as a flash and send a new one out free of charge. Can’t recommend them enough

Professional and easy!! Impressive

No problems, smooth and professional service. Thanks :)

Product delivered at lightning speed! Very happy :)

Great value for money, would definitely use again

Second time I’ve used this service and cannot fault it whatsoever! Great value, fast delivery of serial and no issues with validity :) very happy

Integral to my collection of vinyl and DJ kit, Juno have a great selection and are always reasonable. Delivery super speedy to Tottenham as well

The best place for records and kit around! I always go to Juno and highly recommend them

Smooth and straightforward, looks too good to be true..., but it is a really great authentic service and reasonably priced :)

Amazing!! Best records and service around

Fantastic prices, delivery times and range of products. My favourite place for DJ equipment ever!

I really like Origin Broadband, they are small and friendly. The service I have had has been good overall and they are always nice to speak to :)

Amazing deal on an iPhone 7 that no else could get close to! Really pleased and amazed :) Only slight negative is that it took a few days longer than anticipated to receive my handset. I think if something is not in stock the website should clearly say not in stock. Otherwise over the moon with my new phone, thanks

I had a great experience with WestendDJ Ltd which could've quite easily left a bitter taste but they were so amazingly professional, I can't fault them and will definitely shop with them again. I had an issue with DPD, the delivery service they use because their system couldn't recognise my address. Pete, at Westend DJ Ltd went above and beyond to make sure I got the stylus that I ordered sorted, in time for a gig. He took ownership of my problem and made me feel like they valued my custom. Thanks Pete and Westend DJ, I look forward to doing business with you again in the future :)

I took out mobile phone insurance with Gadget Cover as there was a discount offered through the company I work for. I opted for loss cover as an extra, on top of the standard accidental damage cover for my iPhone 5s. Unfortunately I dropped my phone whilst on holiday and was unable to retrieve it so made a claim on my return. The claims process was completed over the phone on weekdays (they don't seem to work weekends) and once accepted, a replacement handset was arranged. I had to pay extra for the excess as I was only 2 months into my cover period as well as the remaining premiums for the rest of the year immediately, which didn't bother me too much and this was clearly stated in my docs. The first thing I will mention is that during my claim and all subsequent phone conversations/email correspondence with Gadget Cover, the staff are very polite and professional and always happy to help which is great. My issue with the service is the length of time it took forever for me to receive a replacement handset. I assumed it would be days rather than the two weeks it took from notification of loss. If, like me you rely on your phone heavily, this is not a good company to use as you will be sat waiting for a replacement phone for a while. I was told my phone would be with me on a particular date but when it didn't arrive, I called to find out where it was. I was told that it hadn't been sent yet because there was an issue with stock but I had to make contact in order to find this out. When the handset did arrive, it was in a cardboard box with no documentation accompanying it. I then had to chase for proof of purchase which is a requirement from Gadget Cover to make a claim with them. I'm aware that I wouldn't need it to claim from them again but this would be required if I decided to take cover out for my phone elsewhere.
Since the claim, I've had a bit of difficulty with the proximity sensor on the iPhone so got back in touch with Gadget Cover, expecting some kind of warranty to be in place for the handset they had provided. I was informed that the warranty was only for 90 days so no longer covered and another claim would need to be made! This seems woefully inadequate for a device that originally cost over £500 to purchase and really disappointed me as it felt like they were saying I was now on my own. As mentioned, the staff are amazing but if you are looking for a company that can keep up with the pace of modern life, you may want to look elsewhere. The price is very low which is great but I wouldn't mind paying more if I could get a replacement phone in 48 hours and have a year's warranty on my replacement handset like other companies offer. On reflection this policy doesn't meet my needs and I'll be shopping elsewhere despite having paid for the whole policy term. The final feedback I want to raise is with Defaqto 5*, as it's plastered all over the Gadget Cover website. Look carefully at what this actually means as the criteria are very narrow and it led me to believe that this would be a great company as a whole but relates to very specific propositions. I do not blame Gadget Cover for this as I believe it is a misleading rating generally on insurance products for consumers.