LE

leonard ellitts

United Kingdom

Reviews

Review of Brillband


Rated 5 out of 5 stars

Another great experience

Sadly i had to leave due to personal reasons, Alisha was amazing on whatsapp and got things moving for me very quickly

September 24, 2025
Unprompted review

Reply from Brillband

Thanks for sharing this 💜 We’re really sad to see you go but so glad Alisha could make everything smooth and stress-free for you. Wishing you all the best, and the Brillband door’s always open if you ever want to come back! 🙌

-Team Brillband ⚡️

Review of Facebook


Rated 1 out of 5 stars

Ai is broken

The ai is disabling accounts wrongly and there is no human review it is done by ai, even the appeal is done by ai.
Meta as a company need to address this and either shut off their ai until it's repaired or fix it very quickly, they need to bring in humans to do account reviews as ai is unreliable.
I lost my 15 year old account because of their ai, 15 years of memories created with friends, either fix your site or sell it to someone who knows what they are doing.
There is even news reports on the broken ai wrongly disabling peoples accounts, i hope advertisers start pulling out as the only way META will listen is if they are hit where it hurts in the pocket.

July 12, 2025
Unprompted review

Review of Yodel by InPost


Rated 1 out of 5 stars

Parcel left in unsafe place

Parcel was left outside the door of a block of flats, actually outside.
Driver didn't even ring my intercom.

July 4, 2025

Reply from Yodel by InPost

Hi Leonard,

that’s not acceptable, and I completely understand your concern, especially in a shared residential setting. You should be able to rely on our drivers to follow proper delivery procedures and ensure your parcel is safely handed over or placed in a secure location. Thank you for bringing this to our attention. Please know that we are committed to improving our service to ensure timely and secure deliveries in the future. Your feedback is invaluable in helping us make these improvements.I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact and tracking number, along with a link to the review?Thank you,
Yodel Team

Review of Drafty


Rated 1 out of 5 stars

How is this even legal?

Very strange company was quite happy to give me a credit line of £460 when my monthly income was £2000 but my income recently went up to £2330 per month and they withdrew the credit line.
It seems to me this company want people who will struggle to pay so they can add charges and outrageous intrest rates, this is basically legalized loan sharking.

May 7, 2025
Unprompted review

Reply from Drafty

Hi Leonard
Thank you for sharing your concerns. We’re sorry you’ve had this experience. Please contact us directly on www.drafty.co.uk/contact/contactus/ or call us on 0203 695 8072 so that we can resolve this for you.
Drafty Team

Review of Raylo


Rated 5 out of 5 stars

Great way to rent

Service was great from the moment i placed my order the communication was superb, next day delivery too.
Also like how i had to give delivery driver a pin code that was a nice extra layer of security.

March 7, 2025

Review of Quidco


Rated 3 out of 5 stars

OK when it works

When it works it's great but 90% of things do not track and claims once declined they will not bother trying to get the cashack, you get the "cashback isn't promised" that won't wash if someone too Quidco to court as theyt are offering a incentive to use their site to purchase things and a incentive must be honored as per law.
You get the usual scripted reply about cookies, adblockers etc, i know my IT i know how cookies work i use a fresh browser where only Quidco is used so that script doesn't wash with me
Use TCB they are much better and if a claim is declined they will try to get you the cashback that is rightfully yours, i will no longer be using Quidco.

December 18, 2024
Unprompted review

Reply from Quidco

Thank you for your review. I am sorry that you have had some purchases not track. That is not what we want for our members. If you still require assistance please message us customersupport@quidco.com Thank you

Review of Gymstop.co.uk

Review of Brillband


Rated 5 out of 5 stars

Fanatstic provider

Been with Brillband for four months now so time to review them, a excellent company i'm aberaging 950mbs both up and down.
Only had one issue which got sorted quick it turned out my ethernet cable on my pc was faulty but support were fantastic and patient with me.
Still got 20 months left on my contract but i'm very happy to stay for another 20 years.

June 13, 2024
Unprompted review

Reply from Brillband

Hi Leonard, 

Thanks so much for the review! We work our socks off to ensure customers are looked after and serviced correctly. We'd love to have you for another 20 years! 

Team Brillband

Review of Zable


Rated 5 out of 5 stars

Very good card

Gave me a chance when no one else would.
Credit limit was available to use straight after i was accepted online, provided a virtual card i could use with my Google pay until my physical card arrived.

June 7, 2024
Unprompted review

Review of V4 Consumer


Rated 2 out of 5 stars

Always phoning

I only filled in form and decided not to proceed as they wanted a upfront fee, now they phone on a weekly basis despite me telling them i am now in contract with another provider who i'm happy with.
I do not want your service V4 so stop phoning.

May 3, 2024
Unprompted review

Review of Earth Broadband


Rated 5 out of 5 stars

Decent company

Had to cancel my order due to speeds wouldn't be enough not the fault of Earth broadband but more my distance from the cabinet, there was a misunderstanding at first but they were very good in phoning me and we got the misunderstanding cleared.

May 8, 2024
Unprompted review

Reply from Earth Broadband

Thanks for the amazing review, Leonard 💚

Review of Vinted FR


Rated 1 out of 5 stars

Blocked for no reason

I signed up for Vinted as saw a item on there i wanted, so i bought it paid straight away did everything right, next thing i know my account has been blocked.
Customer service are a waste of time.
Avoid these at all costs, stick to ebay, Amazon etc

March 5, 2024
Unprompted review

Review of Vinted UK


Rated 1 out of 5 stars

Blocked account for no reason

I signed up for Vinted as saw a item on there i wanted, so i bought it paid straight away did everything right, next thing i know my account has been blocked.
Customer service are a waste of time.
Avoid these at all costs, stick to ebay, Amazon etc

March 5, 2024
Unprompted review

Review of Octaplus: Internet | Phone | TV


Rated 1 out of 5 stars

internet that goes down time and time again

internet constantly goes down, very unreliable not a week goes by without a outage, i've requested to be released from my contract.
This provider is one of the worst i've been with, they don't send you a bill before taking money, they have no customer area to log in either.
If you value your sanity then avoid this company.
Edit. Not only are they a poor provider but if you dare complain on their Facebook page they will ban you from it, this company needs to take a long hard look in the mirror at itself, they are ignoring cancellation requests too.
Edit 2 they are now holding customers to ransom.
Hello name hidden,
We've promptly processed the request to cancel your service as per your instructions.
Following is the link for the payment of the fees- removed for security purposes £540
Additionally we would like to inform you that
Your cancellation will be processed once you make the payment towards your exit fees.
Declining to pay the fees may impact your credit score indirectly.
Cancellation of the direct debit constitutes a breach of the contract and will result in disabling of your internet services.
If you have any questions or concerns about the charges, please do not hesitate to contact us.
After the payment of the fees, we will provide you with a return label for the router that was dispatched to you.
Upon the successful pickup of the router, your contract will be officially terminated.
You will receive a formal confirmation as soon as the cancellation is finalized.
If you have any questions, concerns, or need further assistance, our customer support team is available to help.
We strive to provide prompt and reliable service to ensure your satisfaction.
Kind Regards,
Tasha Fernandes

February 1, 2024
Unprompted review

Review of Beer52


Rated 5 out of 5 stars

Great value

I had to cancel due to it not being for me i felt a bit guilty as only had the trial, Jacob was fantastic he went through the different options available to me to see if anything tickled my fancy, the cancellation was straight forward.
I would however have prefered to cancel online though, maybe this is a option to consider in future you could put a small feedback box on the cancellation for for customers to give reason etc.
But overall it is top marks for me and as i said to Jacob i likely will be back in the future.

October 2, 2023
Unprompted review

Review of Switchrentals


Rated 1 out of 5 stars

Impossible to cancel

Avoid these at all costs, i'm out of contract and they refuse to cancel the agreement saying i owe the £3.00 a huge sum huh?
despite me checking bank records and proving i owe them nothing they continue to call me, my bank a liar.
I asked them to cancel and collect the item they refused and have now threatened me with debt collectors.
You can't contact them on the phone as number is invalid and they are ignoring emails too, i think they are going out of business as their website hasn't been updated for over a year either.

September 6, 2023
Unprompted review

Review of Giganet


Rated 2 out of 5 stars

Should be disconnected

Should have been disconnected on 7th September 2023, spoke to someone on the 8th as was still live they promised it would cease on the 8th, today is the 9th and it is still active.
I i have another firm supposed to be connecting their service on the 11th with Giganet still being live this won't go ahead and as it it less than 3 days notice now i can't change the appointment so will be charged £60, nice one cityfibre or Giganet i will be telling the new service to invoice you as it is your fault.
Edit i did speak to someone today it appears that Cityfibre are the issue, thankyou for getting things rolling again Giganet.

September 7, 2023
Unprompted review

Reply from Giganet

Hi Leonard, we're glad to see that this is now being resolved and apologise for the delay there. We hope to see you again in the future!

Review of SnappyShopper


Rated 1 out of 5 stars

No communication

First and last time i will be using this joke of a company, had to phone the store to find out what was going on as had no communication at all as to what was happening,
i phoned 20 minutes after the delivery window had expired only to be told the store had none of the items in stock, absolute joke this should all be checked before taking any payment.
I'll stick to the likes of deliveroo in future.

July 1, 2023
Unprompted review

Reply from SnappyShopper

Good Morning Leonard,

Thank you for taking the time to review our service and provide your feedback. I'm really sorry for the frustration this has caused.

We do aim for a 60 minute turnaround and you should be notified prior to this if an order can't be fulfilled.

Please email our team with the date, time and order reference and the store name, we'd like the opportunity to support the store, educate them further and resolve this for future.

Mistakes will happen, however, we are keen that all our retailers are upskilled and supported to offer the best service.

Kind regards, Daryan - Customer Service Manager.

Review of mecoolonline.com


Rated 1 out of 5 stars

KM7 64GB

Device started to crash after 2 months, no response from customer service absolute joke, also noticed no security update since March 2021 making the device a security risk too.

May 9, 2023
Unprompted review

Review of GAMIVO.COM


Rated 1 out of 5 stars

Customer service is poor

Great when it works but if you get a product not as described good luck trying to get a refund as they invent some T+Cs that weren't shown before so you can't get a refund.
Edit - i can assure you you will never see me on Gamvio again why on Earth would i buy from you again after how you have treated me?

April 4, 2023
Unprompted review

Reply from GAMIVO.COM

Hello,

Thank you for your feedback. We are very sorry to hear that you did not enjoy the game you received in the Random Game offer.

Please, bear in mind that due to the random nature of the product, sometimes you might receive games that may not be of value to you, while they can be sought after by many other customers.

Please also note that all the information we have provided you with in the ticket is included on the product page.

We look forward to seeing you on GAMIVO again.

Best regards,
Charlie