★☆☆☆☆ Banned Immediately
★☆☆☆☆ Banned Immediately, Accused of Fraud - No Way to Appeal
Absolutely shocked and disgusted with my experience. I signed up for Vinted, excited to list a Tumi bag that I own, and within minutes of creating my account, I was permanently banned.
Vinted sent me a generic message accusing me of fraudulent activity, but they never asked for any proof of ownership or any further information. This is a complete defamation of character, as I was acting in good faith and simply trying to sell an item I legally own. Their automated system made a baseless accusation with zero investigation.
To make matters worse, there is no proper customer service. You can't speak to anyone directly. My only option was to fill out a form, which I did immediately, but I have received no response whatsoever. It's a faceless, frustrating, and unfair process.
Avoid Vinted if you value your reputation and want a platform that treats its users with basic respect. Their process is flawed, and their support is non-existent.