United Kingdom
Review of Express Trainers
The boots I ordered were delivered quickly and the price is amazing for the quality you are getting.
Reply from Express Trainers
Hi,
Thank you for your kind words! We’re thrilled you had a good experience and look forward to welcoming you again soon. Please feel free to share your thoughts on social media and via your friends and family to help others discover our great value and service.
Yours
The Express Trainers Team
Review of DPD UK
I ordered a parcel. It got delieved to the wrong address and consequently got stolen by the dodgy construction workers there.
DPD says they won't be liable, as it approximately is the same GPS location. END, where I bought my parcel, says they won't be liable either so I can't issue a refund.
Dodgy practice and terrible customer service.
Review of END.
I have yet to receive my parcel. It got delivered to the wrong address and have yet to be found.
DPD needs an additional 6 working days for the "investigation", despite showing up yesterday saying my parcel had been found and would be delivered just 20 minutes later. That wasn't true. This means I can't request a refund with END until a two full weeks after my order.
I don't recommend buying from here.
Update:
Atrocious customer service, too. Refuses to be liable of a wrongly delivered parcel and wont bother with a refund.
AVOID at all costs.
Reply from END.
Hi Max,
Thank you for your Trustpilot review.
We are extremely sorry to hear that your parcel has not arrived with you.
Please rest assured that we take these missing parcel investigations very seriously and will always do our utmost to assist our customers as soon as possible in these situations.
We can see that you have raised this with our Customer Service Team and we will make sure to provide an update on this as soon as one is available.
Our apologies once again for any inconvenience caused and if you have any further questions or concerns in the meantime then please do not hesitate to contact us.
Kind regards,
END.
Review of Stofa er blevet til Norlys
Jeg bestilte en stofa bredbåndsforbindelse for halvanden måned siden. I første omgang fik jeg bestilt fiberbredbånd, som jeg skulle vente i en måned på for endelig at få at vide at det ikke ville være muligt at få hvor jeg bor, på trods af at deres hjemmeside mener noget andet. Derudover skulle jeg vente i yderligere to uger på at få en tekniker til at installere alimindeligt bredbånd, en som jeg selv var nødt til at få ringet efter, da jeg bare havde fået tilsendt et modem. Trods ventetiden, kom der to meget professionelle teknikere og fik installeret en forbindelse, som har kørt uden problemer de sidste par dage.
Stofa kan anbefales, men kun hvis du har en ordentlig portion tålmodighed.
Reply from Stofa er blevet til Norlys
Hej Max,
Tak for din anmeldelse af Stofa.
Jeg beklager at vi ikke har været i stand til at leverer fiber på din adresse!
Jeg beklager desuden at vores system ikke var opdateret omkring stik på din adresse, hvorfor modemmet blev afsendt til dig.
Jeg er glad for at teknikerne fik ordnet stikket, så dit bredbånd nu kan fungerer.
Vi ser frem til at have dig som kunde!
Venlig Hilsen
Celine, Stofa.
