Elisa

United States

Reviews

Review of Debbies Dresses


Rated 1 out of 5 stars

Lesson learned

Lesson learned! This company tries to suggest that it’s a local company with a local name, it’s anything but! It is low and material and low and quality coming directly from China! They do not have a return policy, so you’re stuck with whatever you purchased, that was advertised as something completely different. This is a horrible company and horrible customer service, Serious lesson learned and I will buy in the USA from now on! The quality is so bad that they could not pay me to keep this, which is probably why they advertise as though they are a local shop. I hope they don’t fool too many other people.

July 28, 2025
Unprompted review

Review of PetLab Co.


Rated 1 out of 5 stars

This company automatically sign you up…awful

This company automatically sign you up for a subscription, whether you want it or not, and they do it separately for each item. So finally, I was able to get in touch with someone to cancel the pet chews and now I’m getting another email saying that my card will be charged automatically for a different product that I never signed up for. Nobody emails back and answer and the phone number is a fake phone number to call. This is the worst customer service I’ve ever experienced and I hope no one else falls for this scamming company.

July 7, 2025
Unprompted review

Reply from PetLab Co.

Hi Elisa,
Thanks for sharing your feedback. We're sorry for any confusion. We want to inform you that our subscription plans are entirely optional. You'll find our One-Time Purchase packages conveniently located next to our Subscribe & Save options. We value our customers and want you to feel empowered to choose the plan or package that best suits your needs.
You can always reach us at help@thepetlabco.com or give us a call at 1-866-473-8522.
We'd like to get this resolved for you ASAP. Could you please provide your order ID so we can investigate this further?
Best regards,
PetLab Co.

Review of Bark


Rated 5 out of 5 stars

Someone reached out to me right away…

Someone reached out to me right away and spent some time getting to know me and made me feel comfortable enough to get an appointment. This was an easy site to maneuver and look at several different professionals

July 9, 2020
Unprompted review

Reply from Bark

Hi there

Thanks for getting in touch,

We are pleased to hear you had a positive experience on the Bark platform so far.

Do let us know if you require our help again.

Kind regards,
The Bark Team.

Review of Freund Container & Supply


Rated 5 out of 5 stars

Large bottle order

I'm glad I found this supplier. Great prices, fast shipping and great customer service. I don't need to shop anywhere else

September 8, 2015
Unprompted review