CI

Crystal I

United States

Reviews

Review of Shoprocket


Rated 5 out of 5 stars

one of the best ecommerce platforms and plugins!

one of the best ecommerce platforms that exist - i already had an existing site hosted elsewhere and this made it so easy for me to create my online store without paying the extra added cost that's bundled into hosting with most ecommerce sites. i highly recommend shoprocket and will tell anyone who asks about ecommerce to check them out. support is also amazing - they respond so quickly and tend to your direct and specific needs. a 10/10 from me, which i don't hand out lightly.

August 24, 2023
Unprompted review

Review of sheinside.com


Rated 3 out of 5 stars

Good customer service after bad experience

I had a bad experience ordering from here. The dress I pre-ordered somehow became out of stock! But after that, their customer service promptly refunded me. And they are very nice people.

July 29, 2015
Unprompted review

Reply from sheinside.com

Dear customer,
Nice day.

Sorry for all the inconvenience and keeping you waiting.
First thank you for your support and choosing SheIn.
We have checked your order, and found that the item in your order belongs to the best-selling products, it was sold out very fast. We always put your satisfaction in the first place, our colleagues ever spared no efforts to do anything that we can to stock this item and meet your requirements, but it is still out of stock. We are sincerely sorry for letting you down. Hope you can forgive us and accept our unreserved apology. If you would like to cancel this order, we will inform our colleagues to arrange the refund for you as soon as possible. All of your are important for us, it is not our duty but also our honor to serve for you. We promise that we will do better int he future. Please give us one chance again.

If there is any problem, please feel free to contact us via dispute@shein.com.
Thank you for your support.
Best wishes.