Bente Montenegro

Another victim of this scam.
It was too late for me after seeing Trust Pilot reviews because I had already paid my $1. I also declined all Bubbi's plan options but did want successful results for what I paid for. They charged me $35. Hopefully I can get my account deregistered so the charges will stop.

Great customer service! From the engravement of the watch to sending it for repair as the watch slipped out of my hands. Always fast responses and follow up.
And very happy about the watch. Beautiful!
Considering buying one for our daughters.

I ordered a package of foot pads for curiosity. When I come to the check out, they have added 4 more packages (!).
At this stage it even says to look through your order to see if it is correct, but there is no edit button ... and since the prior stage was filling out the credit card details, the charge already goes through.
I felt scammed and contacted their customer service, filled out the form which says cancel order and all this within an hour of the order.
Four days later I get a generic answer from support (Cathrine) that the order cannot be modified at this point. Well, of course, because it took you 4 days to answer!
Like all other reviews, they are a scam!
I have contacted my bank and credit card to get the charge reversed.

Habitat, Barcelona:
Todavía no hemos recibido nuestro reembolso de EUR 1674 por compra 324900 que se efectuó Noviember 16. Y no recibimos respuestas de servicio al cliente aunque hemos escrito varias veces y hemos llamado (pero nadie contesta +34912170531 o en la tienda de Barcelona). Ya nos parece un scam y tenemos que tomar medidas.

Historia:
Noviembre 16 Compra del sofa Bari en la tienda de Diagonal en Barcelona
Entrega estimada Diciembre 6
Noviembre 21 Mail a la atención de cliente para averiguar sobre la fecha de entrega
Diciembre 6 Mail a la atención de cliente para averiguar porque no hemos recibido información sobre la entrega que fue estimada a Diciembre 6
Diciembre 11 Informacion de Habitat:
Lamentamos informarle que nos acaban de comunicar de nuestra central que ha habido un error en las fechas indicadas y no tenemos aún fecha de recepción de su producto. Si quiere mirar algún otro producto que tengamos en stock en la tienda, le podríamos proponer un cambio de producto. En caso contrario, procederíamos al rembolso del importe de su compra dado que el fabricante no nos puede confirmar en estos momentos ninguna fecha de entrega para ese producto. Le pedimos disculpas por las molestias ocasionadas.
Diciembre 15 Enviamos nuestro IBAN para recibir el reimbolso
Diciembre 21 Mail preguntando por el reimbolso – no recibimos respuesta
Diciembre 27 Mail preguntando por el reimbolso – no recibimos respuesta

Enero 4 Llamando al atención de cliente +3492170531. Se corta cada vez cuando pulsamos alternativa 1 para hablar sobre compra ya hecha. Cuando elegimos hablar con la tienda (Barcelona), nadie atiende.

Muy, muy decepcionados con Habitat sobre vender un sofa que no existe y falta de hacer el reembolso.

Everthing worked perfectly. The process was faster than expected. Money was on the account after about 4 weeks.
Thank you! Will get in contact again if needed.

No response from customer service in Norway after they merged into HBOMax on October 26th. I am still not able to log into my account. No one answers my emails. I am paying for a service I am not getting.

Muy lento la entrega esta vez. Ordene al principio de Enero - fue entregado 19.01.

Kupong til Zalando funket ikke. Scam.

Lang historie kort: en bag fra Oslo til Italia tok 27 dager når det skulle ha tatt maks 7 dager! Dette innebar utallige oppfølginger med UPS kundeservice. De ba om samme informasjon gang på gang selv om epost og mobil til mottaker var lagt inn på bestillingen. Da den endelig ankom UPS Italia fikk jeg vite at de ikke kunne ringe et norsk mobilnummer - kun italienske ... er vi ikke i 2020?! I tillegg måtte jeg betale EUR 115 i skatt og gebyrer for å få levert bagen. Jeg hadde satt verdien til NOK 2000 pga den var fylt med 24 kilo med brukte klœr for min datter. Det ble aldri opplyst om mulige gebyrer og skatt da jeg la inn bestillingen eller at X antall dokumenter måtte fremstilles i Italia for utlevering. Det hadde jo vœrt nyttig å vite siden jeg hadde hele 27 dager på meg til å forberede det ... I stedet måte vi velge den dyreste løsningen (EUR 115) for å bare få marerittet overstått.
ALDRI MER UPS FOR OSS!

Late delivery as they messed up the address (which was clear in the order confirmation). The orchid was not yellow as ordered, but white and pink. Yellow was specifically chosen as it is my daughter's favorite color. In addition, the EUR 15 pot was totally different than ordered. I ordered a wooden type and a strange ugly map looking pot appeared. So no order to be repeated after wrong products and late delivery after paying such a high delivery fee.

It was a pleasure to order through Telefleurs. Everything went fast and it was problem free. The product that I ordered looked the same at delivery.

Competitive in price. But delivery 8 days after order is a little too long for my liking. However, I chose Lenstore.es above Lentiamo.es this time as Lenstore did not charge for transport, but Lentiamo did.

Todo rapido, bien comunicado con la orden. Pero yo habia puesto un comentario para dar a la transportista que si no estoy presente, se puede dejar la orden en el lavanderia bar (LaBar) abajo de mi apartamento. No pasó y la orden fue puesto en un punto de entrega (Bar Tutuan) que hizo mi recogida mas complicada.

Really disappointed that Swiss Air Lines have decreased the luggage limit to 1 x 23 kilos when traveling from Tanzania (Africa) to Europe. It used to be 2 x 23 kilos just like KLM. Now Swiss will charge USD 182 per one extra luggage of 23 kilos one-way (!), meaning almost a surcharge of USD 400 if both ways. Almost the same as buying a Business upgrade ... Must say that was a cheap move by Swiss, which has been until now my favorite to travel with from Tanzania to Europe.

Customers in Norway who are extremely disappointed in the service. Here is the exact e-mail which we have sent them today 18.01.15:

We sent an e-mail complaint on Monday 12.01.15. Today, a week later, we have yet to receive an answer. This is very poor customer service!

In addition, it is impossible to phone the general customer service phone as it goes to a general message after (telling us to call again) after a few rings. We need a direct number to call as no one seems to be able to answer an e-mail even after a week.

As I googled Interior Addict in Trustpilot, we are extremely worried. It seems like it is a scam with all the delivery failures and paying back the money.

Our requests and message are still the same:
First, we are very disappointed by the lack of information on the order ours. We now have waited more than 90 days which was put on the order confirmation. In addition it seems that you do not quite know where the order is: ... Unfortunately it seems that Fredrik Kayser-chair and Charles Eames office chair has been slightly delayed into our warehouse and will not come in until the end of January . Thus they will be ready to be sent in early / mid February.
Do you actually exactly where the products are production areas so we can get a concrete date? Do you have a guarantee of delivery in relation to which dates being put on the order confirmation when you buy with InteriorAddict? This is said not adhered to.
Uncertainty and very open time aspect gives us deifinitivt not trust that this is going to happen - that they will be in place in mid-February in Norway. It would then be 1 ½ months after the promised delivery date and it means that the furniture is delivered nearly five months after purchase. We have given InteriorAddict our money, but we do not get the products until five months after! What can you do with this? Do you have any kind of compensation for this delay? We would suggest a 1% rebate for each day that you are delayed (in other words, as of January 6).
We hope to hear back from you soon.

Update 27.02.15:
STILL NO DELIVERY => ORDER WAS PLACED AND PAID OCTOBER 2014, ESTIMATED DELIVERY WAS 06.01.15. THEY HAVE HAD OUR MONEY FOR 5 MONTHS, BUT WE HAVE NO MERCHANDISE.

EXTREMLY HARD TO GET CUSTOMER SERVICE REPONSE AND WHEN THEY DO RESPOND, IT IS VERY VAGUE.