Adam Dandy

It was really easy from booking paying and then the gentleman who said his name was Mike Simpson turning up carrying out all of the work within the space of 15 minutes on the job he had two huge wasps nest both dealt with. I was worried he wouldn’t be able to access as the nest was in the remotes part of our loft but he got straight up no moaning complaining climbed across all of the eaves and dealt with it really professionally very very impressed with this company and their staff therefore can only recommend them in the future.

Katie and the whole team at Deeside are brilliant, the set up there is very professional and welcoming.
The additional works we requested at Dandys Topsoil & landscape Supplies to the unit we selected from their stock of portable offices was brilliant and the delivery team came to site to understand what we wanted to achieve, then delivery was made and they followed up to check we were 100% happy! 1st class service from a 1st class company. I can’t recommend them highly enough.

Just switched to Octopus Energy from EON, their emailing service is superb so far! Karin has been especially helpful. Can only recommend them so far!

We ordered the Sensor Couch and where told it would be delivered before Christmas in 9 wks time on Dec the 23rd.

As promised we received a call on the 20th Dec booking the delivery time with us not from some call centre abroad, but from the same man we booked with. Nice touch.

Bang on time on the 23rd the delivery lads arrived, unpacked and fitted the couch in place.

Great service, well done.

Adam Dandy

I would like to make a complaint about the recent repair of my Apple Mac Laptop at KnowHow Chester PC World.

I was told that if Knowhow couldn't repair my laptop the £50 fee would be refunded in full.

I also paid £80 for a data transfer and £60 for a My Passport Memory for the data to be saved on to. The only real data that i wanted was my emails as i have a POP account which dosent save them online once downloaded.

I then received a call from an engineer saying that the cost to repair the £1000 (when new 1mth earlier) laptop would be £1600.00!!!

I obviously said no as i could replace the machine with a brand new laptop for £600 less!
I did however ask him to transfer my emails if possible on to the memory card i had sent with my laptop.

On collection today from PC World in Chester of my laptop (which i did not even have to show my receipt or any id to collect!!) I was told that i would not be given my £50 back as i had refused to go ahead with the £1600 repair!!!

I returned home to find not 1 email had been saved on to the £60 memory card which i paid £80 to have done.

Feel robbed!!!!! KNOWHOW to steal from your customers..... Well i KNOWHOW to shop elsewhere and post online.