carolina

Xfinity lied to us and fraudulently charged our account without our consent.

In the course of trying to get an internet outage serviced, we were offered two FREE phones by the Xfinity service representative. In a lengthy discussion I told him repeatedly that we did NOT want the phones if we had to pay for them. He stated MULTIPLE TIMES that the phones were unequivocally FREE. Under those conditions I accepted charges for what were presented as incidental fees. I was never offered a written/digital copy of the agreement.

Later, our bill showed charges of $800.00 for the 2 phones!

After MANY HOURS on chat and with telephone support, I was told that the offer was conditional upon switching from another company. Our phones have been with Xfinity for 6½ years.

I tried to get help on the matter, to no avail. Finally, only after reporting this to the FCC, we were contacted. The only remedy we were offered was to return the phones, which took MORE HOURS of our time. This rep kept trying to frame what happened as a “misunderstanding”.

Xfinity never acknowledged the injustice, nor took any responsibility for the lies. “I’m sorry,” was mouthed — but apologies don't give me the over 15 HOURS of my time trying to resolve these issues, not to mention the stress of being lied to and defrauded.

MANY HOURS OF OUR TIME WAS WASTED BY XFINITY IN THE FOLLOWING WAYS:

— much difficulty trying to get through their phone tree to a real individual (who might or might not help)

— being connected to the incorrect department via live chat, wasting more time

— continued efforts to upsell us to a more expensive plan (including a fraudulant phone offer) rather than solve the problem we contacted them about

— losing phone service because their system cannot switch connections from one phone to another effectively

— no callback after being told I would get a call from a supervisor

— getting messages from their scheduling department with a restricted callback number, making it impossible to complete the call

— after more phone time, given an appointed time for a call FROM Xfinity; never got that call

— multiple dropped connections from their end just as we were getting close to completion of tasks, necessitating repeated restarts on the process

— interminably long waits for their system to make a single change in internet or phone settings

— over a week to get each service appointment, resulting in our internet being out for over three weeks

— repair person left trash in our yard, left wiring incomplete and the box open, did not return to complete as promised

— lack of compensation for the HOURS AND HOURS AND HOURS OF TIME LOST!!!

— a total lack of empathy on the part of PR after being defrauded by Xfinity: unresponsive, unsympathetic, and predatory

We are STILL WAITING for our original phones to get properly reconnected and returned to their original status.

I am OUTRAGED and DISGUSTED at the fraudulent misrepresentation by Xfinity, their absurdly inefficient system, loooong wait times, lack of follow through, and overall lack of care. We are senior citizens on a limited fixed income, and this is how Xfinity treated us. This is a prime example of corporate indifference.

I was billed $35 on top of the advertised $5 for a consultation. I resent being billed covertly.

That said, the legal advice I got was clear and comprehensive.

I did a lot of research on hydrogen water bottles before the decision to buy from Ocemida, and I'm happy with my choice.
I've been using the Ocemida hydrogen generator for several months now. The bottle works well, yields a high concentration of H3, and was more cost effective than other options.
If you are looking for a hydrogen water source, I recommend without reservation!

Signed up for the $1/3 day offer, they charged my credit card account for $29 twice on the same day. Impossible to cancel with them.

I reported the FRAUD to my bank and had to cancel my credit card.

STAY FAR AWAY FROM THIS SCAM SITE!!!

After considerable research, I ordered BodyHealth's Perfect Amino as an easy way to boost my protein intake.
After realizing that the flavor I ordered was not to my liking, I requested a replacement. Customer service was very accommodating, and the replacement order is on its way.

Absolutely abysmal experience as a decades long PayPal customer. They removed my longstanding bank payment method arbitrarily. Then they sent many contradictory emails, including messages encouraging me to re-link my bank. Which never worked because PayPal had surreptitiously blocked it.

I went around and around with PP and my bank. My bank offered a letter for PP verifying my account. PP wasn't interested.

In the end, they LIED to me about the reason, blaming it on my bank, which is not true. PayPal simply decided they don't want to deal with my very reputable and well established institution, and instead of telling me that, they sent me in endless circles of frustration and stress, with zero remedy.

I had a problem getting into my account. The Nexo customer service folks helped me with my problem without wasting my time or causing me stress. I really appreciate their accessibility and effective support!

I ordered their Styrian pumpkin seed (for planting). It did not grow true to seed. An entire growing season wasted! Will not order seed from Azure Standard again.

The canvas print they sent was puckered, discolored, and the framing created a visible bulge in the very middle of the picture.
I submitted a ticket, got no response. After two days, I — called, no answer; chat, got an incomplete response; the email the chat person gave me got returned as undeliverable, bad address; 2nd chat, no response.
Finally got a call back from them and finally got my refund. They wasted hours of my time with their delays, requirements that I take photos of the image and upload them (the upload site didn't work).
Exasperating!!!! Dissatisfying!!!!
NEVER AGAIN!!!

I took this company up on a couple of trial offers, but was charged for the subscription price even though I'd cancelled before the appropriate date. If I hadn't reviewed my card statement, they would have taken my money without me knowing. They did refund my money after I notified them.

Then, I purchased one of their small packages. The content was supposed to appear in my email within ten minutes. It never arrived. Contacted the company, who sent me a fake record with incorrect dates on it, supposedly showing that I'd clicked on their content link, which I had not, because I'd never received it. Why didn't they simply send the links; it's not like it was a physical product!??

So I tried and tried with their email support, who just didn't respond after I pointed out their fake record. Finally located a phone number by looking at the transaction on my credit card account.

When I called, the guy was cooperative, but confused. The link that he ultimately sent did not provide any of the promised updated content (It was a month old, plus BTC is NOT an altcoin).

So it was all just a sales scam.

Beware of this company. You have to watch like a hawk that you don't get taken. Will never do business with them again.

Aspiration shares my value of protecting the environment. They have great services, allow you to choose your service charge rate, and their customer service is friendly and competent.

As others have noted, this platform has some real problems when it comes to managing your assets.

They require you to submit an address 24 hours in advance in order to withdraw funds. Worse, when you make a withdrawal the ETH GAS FEES are sky high, and you are asked to approve your transfer without being able to see the fee ahead of time, so you're committing to a huge, unknown fee beforehand. Ridiculously expensive!!

I contacted customer support and got a canned answer about "Celsius does not charge fees". They did not respond to the real content of my request, and when I asked for further follow-up there was zero response.

STAY AWAY, you will lose tons of $$ in gas fees until the ETH network resolves its congestion issues. Customer service portal is a sad joke.

Worthy got me a much better price for my ring than quoted by a jeweler. They do a lot to inform the customer how their system works, they stay on top of communications, and payment was prompt and painless. Great service, thank you Worthy!

When I went to the TaxSlayer website to begin my 2020 filing, I was not offered any choice of plans. Upon completing my return, I was automatically charged for the premium plan — again, no choice was offered.

Later, in going back to the site, a page opened showing a variety of plans, including a basic plan for $17 that would have served my simple needs just fine. This is the plan I would have chosen had I been given the option earlier.

I contacted TaxSlayer (two days after the payment) and explained the issue. They refused to refund the difference in plans. Totally UNFAIR due to lack of transparency and choice about which plans were available!!!

Bottom line: I love my "new" MacBook! It matches the description (mint) of the condition I ordered, and works very well, and at half its original price — GREAT!

What didn't go so well were the first two Macs I ordered and had to return before switching sellers. The original seller's computers did not live up to the condition (very good) advertised. Also, that seller was not so easy to communicate with.

While I ultimately got a great computer, it meant going through considerable delay and frustration. The Back Market support I received was very good. I would just encourage Back Market to read individual seller reviews more closely and vet their sellers accordingly.

I will return to Back Market in the future in appreciation of the support I got, fair prices, and the computer I ended up with. Thank you!

I have enjoyed ordering used books from ThriftBooks. They arrive in good packaging in a timely manner, and the quality matches the described condition of the books. Prices are very competitive, often the least expensive option, allowing me to buy books I ordinarily could not afford.

I used HostelBookers to reserve a hostel room for two nights.
Their web site says in big bright letters that they don't charge any BOOKING FEES.
I thought the FEE I paid when I reserved the room went to the hostel as a deposit.
But when I signed in, I was informed that HostelBookers TOOK THE MONEY, a 12% BOOKING FEE which they technically call a "commission".
What a RIP!
I will never book through them again, and will report this deceptive advertising to the Better Business Bureau. I encourage you to do the same.