From a grateful client
Melanie Innes demonstrated what a lot of professionals sometimes don't - humanity!! My sale and onward purchase were plagued with difficulties and delays due to the sellers circumstances and the low level of service / care provided by my buyers solicitors. Melanie showed understanding and compassion, recognising the human impact of these delays and went above and beyond to complete once the obstacles had been removed.
The only factor preventing a five star rating was that initially the company allocated separate individuals to the sale and purchase which led to duplicate information requests and made the process a little "clunky".
Reply from Talbots Law