Amy B

Product lost in post- appreciate this happens and is out of their control. However I have emailed four times to ask for refund with no response at all.

Bought a bundle of products, not shipped, no reply to emails asking for an update.

Speedy service but my produces came squashed and wrapped in an envelope which suggests that it wasn't down to royal mail. Poor packaging.

The delivery and returns were simple and easy. However, they could improve by making it possible to cancel your order before dispatched. I emailed Boohoo twenty minutes after I placed the order but I still couldn't cancel it. I suppose free returns are the next best thing. Products great quality and great price!