NI

Nicola

United Kingdom

Reviews

Review of LITTA™ - Waste Removal Service


Rated 1 out of 5 stars

Don’t use. Be warned.

Booked a collection of my waste and 3 additional items. £189. The guys came but they only had the 3 items on their list. Called the office and they wanted an additional £110 to remove the rest of it. No way. £300 is more than a skip and my council charge £25 for 3 items. It costs you £48 to cancel too. Do not use.

February 17, 2025
Unprompted review

Reply from LITTA™ - Waste Removal Service

Thank you for your feedback. We are sorry to hear you did not find our pricing structure clear and will look to make improvements where necessary. Unfortunately it appears you had only booked for a few selected items and a discounted upgrade was offered. If you would like to discuss the matter further please contact our Operations Team on +4420 3868 0455.
Kind regards , Kira from LITTA.

Review of YouGov


Rated 1 out of 5 stars

I saved to get 2 £50 Amazon vouchers

I saved to get 2 £50 Amazon vouchers. Cashed in today and both have the same number. Amazon only recognises 1 not 2.

June 2, 2024

Reply from YouGov

Hello,

We are sorry that there has been a delay in issuing your reward. We know that it takes time to gather points and we try to deliver our rewards as quickly as possible.

Having carefully checked the system, we can confirm that your reward has been sent from our side. Someone from our support team will be in touch with you to investigate. In the meantime, please feel free to double check your spam folder.

Again, we apologise for the delay. Thank you for your patience.

Kind regards,
The YouGov support team

Review of MuscleSquad


Rated 5 out of 5 stars

Fab company and quality goods

Fab company and quality goods. I’ve bought most of my gear from MuscleSquad. Their delivery is so fast. Order one day get it the next.

March 1, 2024
Unprompted review

Reply from MuscleSquad

Hi Nicola,

Thank you for taking the time to leave us a review.

We're so glad to hear that you received a quick delivery and love all your kit from us.

We look forward to fulfill more orders for you in the future.

Many thanks,
MuscleSquad

Review of Barker and Stonehouse


Rated 5 out of 5 stars

Fab sofa…

Have bought many pieces of furniture over the years from Barker and Stonehouse. Sales people always helpful. Shoutout to the delivery guys Paul Y and Tony B fast and efficient delivery

January 15, 2024
Unprompted review

Review of Grenade


Rated 5 out of 5 stars

I love granade bars

I love granade bars. I have bought them for many years and was one of the first to buy back in 2016. I love that they’re tasty and not artificial and full of protein. I adore the Oreo range, milk and white. I only hope they extend their offering and get some nice seasonal bars. I’d love an apple pie and cinnamon for autumn and maybe even a Christmas pudding one for the winter.

October 14, 2023

Review of Myprotein


Rated 5 out of 5 stars

Delicious place for protein powders

My go to place for my protein powders. Wish you’d bring back the curry noodles. I miss them so much.

June 23, 2023

Reply from Myprotein

Hello

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

Review of ChargedEV


Rated 1 out of 5 stars

Contacted to install an Ohme charger

Contacted to install an Ohme charger. Home survey cancelled on the day (15/5/23) due to an installer’s broken foot. Next appointment a week later (22/5/23). Came out and did survey. Contacted via phone about quotation. After calling back several times I find that there’s no installer to do the job and the current wait 6 weeks. Told I’ll be contacted by an installer to be booked in. I’ve waited 2 weeks so far to be contacted by the install team. Still not holding out any hope of getting it installed any time soon. It’s a very easy swap job apparently. I’d like a call and a date asap please.

May 15, 2023
Unprompted review

Reply from ChargedEV

Dear Nicola,

I am sorry that you have had cause to complain following your experience with ChargedEV.

To allow me to investigate your concerns fully, please contact me directly at amy.watson@chargedev.co.uk

Amy Watson
Customer Resolutions

Review of UPS UK


Rated 1 out of 5 stars

Driver didn’t follow instructions to…

Driver didn’t follow instructions to leave parcel in the shed. We are on holiday so I only hope the parcel dumped by my front door isn’t ruined in the rain or stolen. Luckily (or unluckily) I saw this on my ring doorbell.

April 11, 2023
Unprompted review

Reply from UPS UK

Hello Nicola, thank you for providing your feedback, we're really sorry that the delivery instructions were not followed as they were provided. Rest assured that this is not the experience we want you to have.
Should you wish to seek additional support, please email us at uktrustpilot@ups.com. -Ana

Review of RAC Breakdown Cover


Rated 5 out of 5 stars

Nigel was excellent

Nigel was excellent when my cat escaped its cat carrier at the Cattery and hid in my car’s engine compartment. We rescued the cat with his help and were very relieved.

March 31, 2023

Reply from RAC Breakdown Cover

Good evening,

Thank you for your feedback regarding the service you received from one of our Patrols. We’re glad that they were able to assist and if you need anything else, don’t hesitate to reach out to our team on Facebook or Twitter!

Thank you,

Sonia

Review of MuscleSquad


Rated 5 out of 5 stars

Great company with fab products

I’ve ordered twice now. Love the plates. My orders are delivered extremely quickly by DPD. Highly recommend.

March 20, 2023

Reply from MuscleSquad

Hi Nicola,

Thank you for taking the time to leave us a review, we're so glad to hear you love your new rubber tri-grip weight plates and our quick delivery service.

We look forward to fulfilling more orders for you in the future.

Many thanks,
MuscleSquad

Review of Octopus Energy

Review of Barker and Stonehouse


Rated 5 out of 5 stars

Niki was attentive

Niki was attentive, helpful and friendly. She discussed our requirements with knowledge. We will happily be served by Niki again.

May 29, 2022
Unprompted review

Review of Dobbies Garden Centres


Rated 4 out of 5 stars

I like dobbies selection of plants but…

I like dobbies selection of plants, pet food etc. The cafe is comfortable and the staff in both areas are very good. However, what let the garden centre down the other day was the toilet facilities. Out of 5 toilets, 1 had a leak, 1 had the loo seat hanging off and the other had someone’s poo on the side of the wall.

May 9, 2022

Review of Sofology


Rated 4 out of 5 stars

Our server was fabulous shame about the rest of the team

The guy who served us was amazing (he said he was the yank I can’t remember his name) unfortunately the rest of your team let the store down. They sat near the entrance talking very loudly about their weekend while their colleague ran around finding us the best fit for our need. I’d rank our server as 10/10 and he needs recognition for that while the others need some more training in appropriate etiquette.

December 5, 2021

Review of OrderWork Ltd


Rated 1 out of 5 stars

Useless

Booked a tv wall installation via curry’s. Installation date was 3rd September. They couldn’t do this because they didn’t have anyone to do it. 3 weeks later I phoned them up as I’d heard nothing at all. Still no one. I was then told I’d have to ring them every day to try to get my tv installation appointment. It’s now a day off 4 weeks and still nothing. Ridiculous. I’m getting my money back.

September 30, 2021
Unprompted review

Reply from OrderWork Ltd

Hello Nicola, I can only apologise that we were not able to complete your installation for you. I have reviewed the job and have arranged for further training for the team that were involved with your job. Regards Tracey

Review of Sturdy By Design


Rated 2 out of 5 stars

I’ve bought lots of pairs of leggings…disappointing

I’ve bought lots of pairs of leggings over the years but the sizing is getting unpredictable. The latest pairs have included drawstring too small to tall leggings being too short especially in the other under carriage to them being the same size as my size smaller. I love these leggings but as the waist isn’t high enough I tend to cut a hole more towards the top of the band. This then make the leggings in returnable. One pair I didn’t do this in gives me a camel toe and I should return. However, they’re in the sale and I’m not sure I’ll get another pair the same. I’ve now 3 pairs that I need to loose weight for despite buying 1 size up each time as I like loose leggings with room to love.

March 26, 2021

Reply from Sturdy By Design

Hi Nicola. We are really sorry to hear you have had a problem with your latest pair of leggings. We value each and every one of our customers and can see from our records that you have purchased lots of products from us before without any issues but sadly sometimes things don't always fit or work the way we expect them to. This is why we actively encourage our lovely customers to contact us first before leaving a review so we can rectify any issues they may be experiencing and it also gives us the opportunity to resolve any queries quickly and efficiently. All of our leggings are finished by hand so on this occasion it sounds like the incorrect length drawstring was fitted - this is a simple mistake and one we can easily fix with a longer drawstring. Please pop us an email sales@sturdybydesign.com and we can send out a longer drawstring free of charge and discuss other matters raised in your feedback xx

Review of Fitnessnext


Rated 1 out of 5 stars

I’ve been scammed too.

Ordered a treadmill on the 14th December. Had a very strange email back. I read the reviews but they were all positive so I decided to go ahead. Looking at reviews again now as I’ve heard nothing and all the positive ones I saw are gone and it’s full of negative reviews. I’m now going to have to go to my credit card and chargeback as I too have been scammed!

December 26, 2020
Unprompted review

Review of fragrancesamplesuk.com

Review of David Lloyd Clubs


Rated 1 out of 5 stars

My membership was up after the year at…

My membership was up after the year at the end of June but because they’d frozen our membership we still owed them 3 months membership fees. I told them I could use my club as it was too risky with my 81 year old dad living with us but they didn’t want to know. They altered and changed our membership by cancelling classes, reducing class sizes and withdrawing some of their services. Pitiful club and I will not be joining again, ever.

September 4, 2020
Unprompted review

Review of TP Toys