CT

Clive Tuck

United Kingdom

Reviews

Review of Octopus Energy


Rated 5 out of 5 stars

Simple switch to fixed tariff.

All information simply provided, straight forward comparison between existing and proposed tariffs.
very simple procedure to switch. New direct debit calculated and available instantly.

December 17, 2024
Unprompted review

Review of Supplement Solutions


Rated 5 out of 5 stars

Super quick delivery.

Order a product on Monday, using standard delivery, I received on the Wednesday of the same week. Safely packaged and very promptly despatched and delivered. Very well done.

November 13, 2024
Unprompted review

Reply from Supplement Solutions

Hi Clive,

Thank you for your order and leaving us such a nice review.

Our team always goes the extra mile to offer the best possible service, products and prices, and making sure your order arrives as quickly as possible!

We look forward to packing your next order!

Team Supplement Solutions

Review of TUI


Rated 5 out of 5 stars

Going the extra mile!


I wanted to write to you, to complement one of your staff members for going 'out of her way' to assist us in arranging a chosen excursion to add to our Maderia holiday.
I phoned your general contact number, to book an excursion, as the web-site was not indicating a 'pick up' from our hotel.
I was surprised to find that I was talking to 'Louise' based at your Whiteley, Fareham, Hants., branch, rather than HQ; however, she was happy to help, took my details and offered to phone back once she had sorted the excursion.
This she did within a few minutes, but explained that although the excursion was available on the date required, there did not appear to be an option for a pick-up from our hotel; (which as it is one of the better hotels seemed strange!)
She offered to look into it further and get back to me.
After a further 10 mins or so, she rang back with the news that she had been able to access a pick-up directly from our hotel; and did we want to book the excursion.
We did, and we booked with her, paid, sorted, and she sent through the relevant booking ticket by email.
By the time we had finished it was near on 6pm.
I have thanked Louise directly, but would like to bring her helpfulness to your attention.
She was polite, charming, helpful and efficient, and a credit to her branch and TUI, ( a nomination for employee of the month?

September 2, 2024
Unprompted review

Reply from TUI

Hello Clive,


Response:

Dear [Customer Name],

Thank you so much for taking the time to share your positive experience with us! It’s wonderful to hear that one of our staff members went above and beyond to assist you in arranging the perfect excursion for your Madeira holiday.

We truly appreciate your kind words and will make sure to pass along your compliment to the team. It’s always rewarding to hear when our staff members make such a positive impact on our customers’ experiences.

If there’s anything else we can do to make your trip even more memorable, please don’t hesitate to reach out. We hope you have a fantastic time in Madeira!

Best regards,

Lucy
Customer Support Team

TUI GROUP
TUI UK & Ireland.

Review of holidaycottages.co.uk

Review of Uswitch


Rated 5 out of 5 stars

Excellent service

Excellent service, easy form to complete, with quick comparison. Direct link to enable switch to happen, couldn't be simpler.

January 20, 2021

Review of holidaycottages.co.uk


Rated 5 out of 5 stars

May booking to N. Devon.

We had booked to go to N. Devon in may, obviously that won't be happening now. But the team at Holiday Cottages made it so easy to reschedule. their web site was easy to use and their acknowledgement was instantaneous. Confirmation of change of date took less than a week, which considering the amount of work they have is amazing and very reassuring. Thank you, Megan and team for your hard work.
We hope to be able to take our holiday in Sept. and look forward to our rescheduledc trip next May. Keep up the good work, stay safe.....

April 14, 2020
Unprompted review

Review of Bensons For Beds


Rated 5 out of 5 stars

Excellent customer service.

Had to exchange my first choice of mattress, on a comfort issue; Bensons could not have been more helpful, from Customer \services (once you can get through to them!) to the staff in store at Hereford.
Everybody I spoke to or had dealings with were incredibly helpful and obliging. Well done Bensons, excellent customer service.

December 21, 2018
Unprompted review

Review of Bensons For Beds

Review of Bensons For Beds


Rated 5 out of 5 stars

Helpful and knowledgeable.

I bought a mattress a month ago and found that I suffered an allergic reaction to this particular style of mattress. After obtaining a doctor's letter to confirm allergic reaction; Benson's were very sympathetic and agreed to replace mattress with another sort of my choosing. This was done in consultation with their Hereford staff, Alex, in particular. The new mattress is due for delivery in 10 days time. No delivery or transporting costs, no administration cost, as this was due to an allergy; just the difference in mattress costs to pay. Excellent, helpful and very sympathetic service.

October 19, 2018
Unprompted review

Review of Tyre Shopper


Rated 5 out of 5 stars

Easy, Quick and Efficient way to buy Tyres.

Very easy to use web site, uses postal code and registration number, and a large range of tyres are listed. When compared to other sites, prices are very competative. Will certainly return, when other tyres are required.

October 18, 2012
Unprompted review