Clive Tuck

All information simply provided, straight forward comparison between existing and proposed tariffs.
very simple procedure to switch. New direct debit calculated and available instantly.

Order a product on Monday, using standard delivery, I received on the Wednesday of the same week. Safely packaged and very promptly despatched and delivered. Very well done.

I wanted to write to you, to complement one of your staff members for going 'out of her way' to assist us in arranging a chosen excursion to add to our Maderia holiday.
I phoned your general contact number, to book an excursion, as the web-site was not indicating a 'pick up' from our hotel.
I was surprised to find that I was talking to 'Louise' based at your Whiteley, Fareham, Hants., branch, rather than HQ; however, she was happy to help, took my details and offered to phone back once she had sorted the excursion.
This she did within a few minutes, but explained that although the excursion was available on the date required, there did not appear to be an option for a pick-up from our hotel; (which as it is one of the better hotels seemed strange!)
She offered to look into it further and get back to me.
After a further 10 mins or so, she rang back with the news that she had been able to access a pick-up directly from our hotel; and did we want to book the excursion.
We did, and we booked with her, paid, sorted, and she sent through the relevant booking ticket by email.
By the time we had finished it was near on 6pm.
I have thanked Louise directly, but would like to bring her helpfulness to your attention.
She was polite, charming, helpful and efficient, and a credit to her branch and TUI, ( a nomination for employee of the month?

holiday Cottages are an easy company to work with.
Knowledgeable, efficient and 'on the ball'.
Haver used them for several years, and now go directly to their web site.

Excellent service, easy form to complete, with quick comparison. Direct link to enable switch to happen, couldn't be simpler.

We had booked to go to N. Devon in may, obviously that won't be happening now. But the team at Holiday Cottages made it so easy to reschedule. their web site was easy to use and their acknowledgement was instantaneous. Confirmation of change of date took less than a week, which considering the amount of work they have is amazing and very reassuring. Thank you, Megan and team for your hard work.
We hope to be able to take our holiday in Sept. and look forward to our rescheduledc trip next May. Keep up the good work, stay safe.....

Had to exchange my first choice of mattress, on a comfort issue; Bensons could not have been more helpful, from Customer \services (once you can get through to them!) to the staff in store at Hereford.
Everybody I spoke to or had dealings with were incredibly helpful and obliging. Well done Bensons, excellent customer service.

Really helpful and knowledgeable staff, patient and understanding.
Thoroughly recommend.

I bought a mattress a month ago and found that I suffered an allergic reaction to this particular style of mattress. After obtaining a doctor's letter to confirm allergic reaction; Benson's were very sympathetic and agreed to replace mattress with another sort of my choosing. This was done in consultation with their Hereford staff, Alex, in particular. The new mattress is due for delivery in 10 days time. No delivery or transporting costs, no administration cost, as this was due to an allergy; just the difference in mattress costs to pay. Excellent, helpful and very sympathetic service.

Very easy to use web site, uses postal code and registration number, and a large range of tyres are listed. When compared to other sites, prices are very competative. Will certainly return, when other tyres are required.