Andrew

Not quite Next Day delivery, but the Canon camera was UK spec. How do they manage to sell so many cameras but keep below the VAT threshold of £85k? No wonder their prices are 20% cheaper than everyone else's.

Three months to get a debit card on an account I've had eight years. Fed up with completing endless forms and speaking to their overseas call centre.

We have been dealing with SMTP now for several months and the service they have supplied us with has been excellent.
Their inbox placement has been far higher than than many other companies we have tried.

A very frustrating company to deal with. Choosing to have our towbar fitted through a mobile towbar company turned out to be a 4 week ordeal which I would not recommend. Firstly my wife was charged an extra £80 for not stating we had an estate car. Secondly, after the detachable Witter towbar developed a fault (the following day) most of our phone messages were not returned.
After emailing the company simply asking them to ring, we received a very long threatening email saying they would send round the "debt collectors." Not exactly from the John Lewis school of customer service. All we wanted was a towbar that worked, not a visit from the boys.