Colin Campbell

I order frequently from Amazon and it's always smooth.

My only gripe is that they just seem to be too big.

I placed my order at lunchtime on Thursday and received the delivery the next morning.

I had a technical question about the player which was answered quickly using their live chat system.

Great service.

My order was confirmed and the funds debited from my card for goods that were listed as in stock.

The next day I received an email to say that the order was being cancelled as the goods were out of stock. They were still displaying the item as in stock on their website but at a higher price.

They claim to have issued a refund, but my card company have no record of the refund.

Customer service emails have been sent from an invalid email address resulting in replies bouncing.

Telephone number constantly engaged.

I will be referring this company to trading standards and urge you to avoid them at all costs.