Really Pi**ed off
You have sent me an email saying I have received my order and how was the experience, well it's still not arrived for the second time. I've had to purchase the dog food locally. I tracked the item in the afternoon and its said it will be with me between 13.03and 15.03 and I'm still waiting this is an absolute waste of my time. I will be on the phone tomorrow to cancel. DHL are a joke
Reply from Pet Supermarket
Hello, we’re very sorry to hear about the repeated delay with your delivery and completely understand your frustration. This is certainly not the experience we want our customers to have.
We would like to investigate this further and help resolve the situation for you. Please contact us directly at sales@pet-supermarket.co.uk and our team will be happy to assist.
Kind regards,
Natasha.