I subscribed to TradeSyncer and started the 5-day trial period. Within the first couple of days, I experienced a serious issue that makes the platform unsafe for real trading.

I was trading my 50K My Funded Futures account and placed a single LONG position with one TP and one SL, no multi-bracket setup at all.

What happened next is unacceptable:
the copied trade on the follower account executed as a SHORT, the complete opposite of my original order.

I saw this incident live with my own eyes as it happened in real time. That is exactly why I immediately contacted their support, because the trade was visibly going in the opposite direction of what I had placed.

To make things even clearer, I will attach screenshots from my MFF dashboard showing the truth:
• On my main account: only LONG positions
• On the copied account: a SHORT position

The contradiction is obvious and undeniable.

Despite providing all the evidence, support gave me irrelevant and misleading explanations about “multi-brackets,” which doesn’t apply at all to my case since I only used a simple TP + SL. Using this as an excuse is not only incorrect but dismissive.

Because of this trade reversal, a mistake that should NEVER happen in a trade copier, my position, which should have been profitable, turned into a loss and completely blew my 50K MFF account, only two days after activation.

When a copier reverses the trade direction, it’s not a limitation, it’s a critical failure.

I cannot recommend this service, and I am requesting a refund.