Hi there,

We’re really sorry to hear about your experience and completely understand your frustration. Your case has now been prioritized by our team.

To resolve this as quickly as possible, please contact dan.ceban@drdent.co, who is the direct manager of our Customer Service and Feedback department. Kindly include a screenshot of your Trustpilot review in your email so we can verify your case and make sure you receive the highest level of assistance.

We truly appreciate your patience, and we’ll make sure this issue is handled swiftly.

Best regards,
Nicole
DR.DENT Customer Service