UPDATE They are also on google reviews under a diffetent name leaving a company with a similiar name minus the S on vacuums to take all the flack. Google A P TAYLOR LTD For their google business & your chance to leave these fraudsters reviews they deserve. All report to Trafing standards too!! They previously use to have a different selling name website before direct vacuums & you guessed it. They scammed away under that name & have changed website & Ebay name to try hide, they've been fraudsters years & the owner belongs in Jail!!


Also Dont Trust their Ebay feedback. A heads up for people who may not know this but e**y , businesselers can get Negative feedback removed very easily & without reason. It is in Ebays Terms that for every so many sales the do they can have 1 feedback revised/removed. I found this put the hard way a couple years bk on a dodgy jewellers shop on their that left me out hundreds despite return & refund. IF YOU LOOK IN THE TOP RIGHT CORNER OF FEEDBACK IT SHOWS HOW MANY NEGS THEYVE HAD EBAY REMOVED!! Which Shows so far this month/year theyve had 1922 NEGATIVES REMOVED BY EBY ..DO NOTBELIEVE IT BY THE BUYERS. IVE BEEN THROUGH IT PREVIOUSLY.
Seeing that many Negatives removed now I really wish id looked at their feedback properly and not the fake score where disgruntled buyers have had their voices taken away by corrupt business practices


UPDATE Decided to searcg for a video of one these HOOVER TH31BO01 being unboxed online so I could see if I was right about packaging. I WAS. No nonsense strawed paper packing just professional cardboard sections & all individual items in seperate individual bags. The main hoover bag is covered in red writing, also going off the video theres 2 other items missing. I screenshotted the video & went back to Video my box & paclaging and can now se a label that hadnt before with sticker on Top Stating REFURBISHED Hoover!!!! Im livid. It clearly states New on listing & nowhere says refurbed ive saved all details. Im p@ssed off!! And gave now wrote off to ebays Legal team as i cannot print a label nor carry a hoover to sime far off parcel force depot. Despite agent telling ne give them 48hrs to respond with arranged courier collection from my home & if they don't Ebay will intervene and refund as them unco-operative. I don't exactly Trust eBay either though tbh. But I want my money or it will be claims court
Bad, got bad back so getting scammed having to unpackage heavy objects That aren't what claimed jist annoys me more. Unboxed the hoover ( That's Supposed to be brand new, ) there are 2 MISSING hose attatchments!! the power lead has been wrapped round the wrong loops & zip tied. The lead wrapped round where your attatchment hose should go not its seperate loop pegs & there's No plastic plug cover on the plug which is Standard on ALL NEW Electronics!!!. There's a couple scratches on machine aswell.. I had wondered over this company being genuine with it being on Ebay, as I know that site gets a lot of sketchy refurbish sellers, that sell atrocious items. But with the price only being about £10 less free shipping Than Argos I thought it be genuine.

On Going to open the box my eyebrows raised at the fact the top was sealed with Brown Duct tape. Then inside The Hoovers just all crammed in 1 clear cellophane bag in a knot. And box filled to pad with that straw's paper/card filling. Most new items come packaged with Styrofoam or cardboard with special components for accessories & self assembly. There's also a odd bolt fell out the box There's no mention of. So 2 Accessories missing. And it's mains incorrectly wrapped and no original plug cover plus scratches???? . Of course not heard back on Ebay.

If they think I can get out to carry such heavy item to a drop shop with my health Issues, they can think again & under CONSUMER ACT & by LAW its not my responsibility to sort out & cover return costs so they need to have this collected at there cost by LAW.
Do yourself a favour and just pay the extra £20 for Brand new from a reputable Business like argos or currys