My windows are absolutely amazing. Window Nation Austin did a phenomenal job. However, I do not like the fact that for the amount of money I paid to have my windows done I have to paint the frames myself and rehang my window shades myself. My windows are extremely high so I have to hire someone to come and paint the frames and put my window shades back up. I would highly recommend they have a team that would come back and take care of this for the customers; that would be excellent customer service.