Review of Virgin Voyages


Rated 1 out of 5 stars

Ahoy! The ladies lost their smile - terrible management.

Ahoy! The Resilience Lady is sad, very sad that the staff on this ship would/could not smile. Being on so many cruise ships over the past 30 years, I have never seen such an unhappy crew on a ship. And I would not blame the staff. It only means they were treated unwell!

One example, when I opened my cabin door one day to see my room attendant outside. I smiled and said Hi. She did not have any expression and asked if I needed anything.

When I was dining in the so called “Extra Virgin” Italian restaurant, they played Spanish music the whole time. When it’s time to order dessert, the waitress told us they don’t have tiramisu. When asked why, the answer was “if we offer tiramisu, everyone will want to order it”. So if customers like it so much, they will avoid it?!!

The entertainment was pathetic. Other than profanities, they even make jokes of Royal Caribbeans and Carnival.

During shore times, we pass security check pints to get on and off the ship. No smiles as usual. And they would tell me to take off my hat. When I did, they didn’t even look at me and I just walked away. What’s the point?

In conclusion, sad ladies of Virgin Voyages will not see me again. And I would not recommend it to anyone. Don’t tell me you are not warned about the cruise pit if you are planning on a cruise trip.

September 26, 2025
Unprompted review
Advertisement