I’m very happy with my PVY (z20 plus). Assembly was straightforward, packaging was secure, and delivery was fast. On the road, the assist engages smoothly and climbs feel effortless. The battery gives me plenty of range for a full day of errands and deliveries, and the hydraulic brakes inspire confidence in busy traffic. The frame feels sturdy, the rack is practical, and the overall ride is comfortable on uneven city streets. Customer support answered my questions quickly as well. Overall, great quality for the price and a bike I trust for daily use.