DO NOT DEAL WITH THESE PEOPLE
DO NOT DEAL WITH THESE PEOPLE! GO FIND ANOTHER RELIABLE BROKER. BUT PLEASE AVOID THESE PEOPLE!
Kept calling me, and when I finally gave in and answered claimed to be a broker that could help me learn to trade and analyse the markets. Kept me on the phone long enough to get their job done. Took my money, told me to upload identification and told me that they would call me back in 30 minutes. No call. No messages. Same old excuse that my representative was either busy or ended his shift. No real explanation. Identification still supposedly being verified and my money taken and stuck in their system. I would not have minded so much about the money pending and ID still on hold if my representative had called me back like he said he would so I could ask more questions and verify their procedures. That is good communication. But instead I cant help but think these people are actually SCAMMERS! I DO NOT WANT TO DEAL WITH FORETRADER! I AM FUMING AND DISSAPPOINTED. VERY BAD SERVICE AND COMMUNICATION. FIND SOMEONE ELSE MORE RELIABLE AND BY THE LOOKS OF IT MORE REPUTABLE.
UPDATE:
I got my money back. I still stand by the lack of service of this broker. Telephone agents are unhelpful, and noone seems to want to give any information regarding your account unless you happen to speak to your rep which never happened whenever I called in. He was always busy apparently or wasnt answering the extension calls. One agent said she could only help me close my account which I found quite rude and dishonest since she claimed she didnt have access to my account like my rep does. Not a very transparent broker across all channels. Thanks to a gentlemen named Wintley Burton, he made the process alittle bearable for me and was very open about the whole process. It seems not all of the workers are operating equally. Who knows. I am pleased that they closed my account. This is a huge learning curve for me in the world of trading. So thank you for the experience ✌️
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