Item arrived with a damaged part, taking weeks to resolve
Item arrived damage with a glass globe shattered. I get that this will happen and while the customer service team is communicating well, it has been a week and a half with no resolution to getting the replacement part shipped
September 29, 2025
Reply from Lightopia
Hello,
We apologize for the delay in resolving this and appreciate your patience. Our team will reach out to ensure this is taken care of as quickly as possible.
The Lightopia Team