Hi Diah,

We’re really sorry to hear about your experience, this definitely isn’t the level of satisfaction we aim to deliver. We’d like to look into this and make things right for you as quickly as possible.

Could you please email us at support@drdent.co with a screenshot of your Trustpilot review and any details about your order? This will help our team locate your purchase faster and resolve the issue promptly.

Thank you for bringing this to our attention, we’ll do our best to fix it for you.

Best regards,
Nicole
DR.DENT Customer Service