Really bad service
Really bad service on Roadsurfer San Francisco, waiting a lot and no one able to help us for the services we ask for ! We rent a bike rack and bed sheet and it took 3 hours to have them…
October 12, 2025
Unprompted review
Reply from roadsurfer
Dear Coline,
Thank you for your feedback.
Unfortunately, we cannot find your booking under the name you used here. As a result, we are unfortunately unable to 100% understand your feedback and can only comment in general terms.
In general, we aim to provide a smooth and efficient handover experience. Your feedback will be shared internally so we can continue improving our service.
Best regards from your roadsurfer team 🚎