Hello,

Thank you for reaching out and bringing this to our attention. We understand your situation and appreciate your patience as we work to resolve this matter. Regarding your inquiries, first, to shorten your resume to one page, we would suggest you follow these steps:

Log in to your account and go to your resume under "My Resumes" or "Profile." Click the pencil icon to access the "Edit" mode, and then find the three-line icon at the top (between "font size" and "bases and colors") to access spacing options. Here, adjust margins, paragraph spacing, and line spacing to condense the content. Use the print preview to check the result, and don’t forget to save your changes. Please keep in mind that if your resume has too much content, it may still exceed one page.

Next, regarding the issue with your picture, we recommend checking first that the selected template supports image uploads. Once done, click the image icon on your chosen template to open the "Photo Editing" section. You can upload a recent color photo in JPEG, PNG, or GIF format under 10 MB. Crop the image to highlight your head and shoulders for a professional look. Use the "Filters" and "Settings" tools to adjust brightness, borders, size, and position as needed. Once again, use the "Print" option to preview your changes, and don’t forget to click "Save and Continue." As an extra suggestion, for more editing control, you can also download your resume as a Word file, customize it, and upload it again when finished.

Lastly, if you have other questions or need further assistance with this matter, please feel free to contact our support team at kundenservice@meinperfekterlebenslauf.de. We will do our best to ensure you receive the correct version of your resume and the excellent customer service we take pride in.

Best regards.