Terrible withdraw system. They do not let you withdraw after winning. Waste of time and money. Support won't give you a direct answer to your question or issues. They are very vague and will stall you from days to months. It has currently been 8 days since my withdraw request but they still have me on hold. First they will tell you to wait patiently but in reality they are just stalling/not letting you withdraw. I waited 8 days since deposit and they say they will get back to you but they don't. I had to reach out and then it went from waiting for "technical department" to now "security department" for a manual verification which is insane. It took 8 days to go from "technical department" to now a manual verification and I had to reach out for the update when I was promised an update. This company is straight cheeks. No manager or supervisor to talk to as well. Just save your money and report this company.