Review of Cathay Pacific Airways


Rated 4 out of 5 stars

Great airline but was a little disappointed

However, although this delayed us by only 5 minutes, the issue was resolved by using the printer of another check in desk.

After going through the very long passport control, we arrived at gate B30 and shortly after we boarded our flights in groups via an airport shuttle bus.

The gate staff were professionally efficient and friendly as indeed, the air crew welcomed us on board as if we were family!

The airplane was spotlessly clean and well equipped as we took our seats 45A/B and C

The individual inflight entertainment system was excellent with a good choice of videos and music.

The pre-lunch drinks service was excellent with a plentiful selection of drinks including wine and liquors.

There was an issue with the dinner service as although there were 3 selections, one selection (Eggplants with potato in a tomato sauce) was unpopular.

This meant that by the time the trolley arrived at our seat row, this dish was all that was left to eat.

I complained about this to our server but of course, it was not her fault.

However, rather than simply paying me lip service, another dish (Tortalini) was brought to me from the business class.

Fortunately for me there was just one portion left and surprisingly, it was very nice.

My wife and Mother in Law ate the eggplant and potato dish and said that it was not very good but edible! Again, lucky me!

The rest of the flight went well although at one point there was a few minutes of severe turbulence but everybody was ok.

I must compliment the flight crew for their professionalism, their friendliness and caring manner.

In the past I have flown on Cathay Pacific Airlines many times and am impressed that they remain a world-class airline.

October 8, 2025
Unprompted review
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