I received the wrong item try to return. They will not get an address from them and this is their response when I emailed.

1st We're very sorry for the inconvenience.
We're willing to compensation 20% of the order to you for the issue,would you please keep the item?

Best Regards,
foreverygift Customer Service Team

2nd Dear customer,
We're sorry for the inconvenience.
We are very willing to make a new one for you。
However, the specific style you selected is currently out of stock.
If you are not satisfied with the products, you can return the goods back to us.
When we receive the goods, we will give you a 70% refund
(30% is the crafting fee for personalized product ).
But the shipping cost would be expensive.
I don’t think it is wroth to do that,
Or If we offer you a 50% discount, would you accept to keep this order?

I’m not the one that sent the wrong products they did and also has not give me the address to return it yet

I would not order from them!!!!!