Sneaky advertising!
I went to order a product and was told to click for an additional 20% off at the time of checkout. I noticed that a scalp serum was being promoted but it was not made clear to me that by clicking the 20% button that I was now purchasing the product. I contacted customer service and they sent an immediate refund! I'm very impressed with the customer service of SpoiledChild and will continue to shop here!
I have not received my order for liquid collagen yet but a friend started using it 2 months ago and her skin looks incredible! I can't wait to start taking it and will report back with results!
Reply from SpoiledChild
Hi!
Thank you for sharing this — we’re sorry if the promotion flow felt unclear. We want every step of checkout to feel intuitive, and we appreciate you flagging where it didn’t. Please reach out to us directly at hello@spoiledchild.com — our team is ready to help and make sure everything’s sorted. We’re grateful you brought this to our attention. Your trust matters, and we’re committed to improving every step of the experience.