Seriously if I could give them 0 I would. 3 products later and still no working product, plus I had to pay extra shipping for the third one. When I told them I would be writing a review they offered another "one time" replacement for yet another $12.95 shipping. Uh no thank you, I want a refund why would I spend another shipping charge to get yet another defective product. Please people tag the reviews. Do not give this company your money. There are other companies out there who are much better to purchase from.