Ordered 4 cases of beer and was charged £15 delivery. Got an order confirmation email, but nothing after.
When they hadn't arrived after a week, I emailed to find out when to expect them - no response.
When they hadn't arrived after two weeks, I emailed again to ask when to expect them. No response from Black Sheep, but an hour later I got a "next day" delivery notification from EVRI.
The following day only 3 of the 4 cases were delivered, so I emailed Black Sheep again... and again no response.
I've now filed a complaint with cc company, so hopefully will get a refund for the missing case.