Thanks for taking the time to share your feedback, Jashuna. We’re sorry to hear you haven’t had a smoother experience. Each survey has its own eligibility criteria set by the survey sponsor, which can sometimes cause users to be screened out even after starting. We know that can be frustrating and do our best to match you with surveys you’re more likely to qualify for.

If you haven’t received a payment you’re expecting, please contact our support team at support@earnhaus.com so we can look into it and help.