DYSON CZECH REPUBLIC - BUT I CAN SEE ITS A GLOBAL ISSUE .The worst experience I ever had with any warranty claim . Customer service is outsourced and for 6 months now they are telling me that they ordering system is not working . All I need is my brush to be replaced. I end up being on probably 10+ chats with them in last 6 months. They are either lying that part will be shipped within 48h or faking that they system just stopped working. NEVER BUYING dyson AGAIN . @Dyson case 37924168 or 38200089 //