Review of Virgin Media


Rated 1 out of 5 stars

If I could give a zero I would

If I could give a zero I would. Unfortunately can’t give a comment on the quality of the internet as our instillation was cancelled without informing us, we had to reach out to find this out (after taking the day off to be present). About a week later we receive an email saying the jobs been cancelled, without reason. After chasing them we were told the job was cancelled after they had priced up costs and deemed it “wasn’t worth it” For reference we are in a busy city not somewhere in the middle of nowhere. Save yourself time and money and go for a different provider.

October 6, 2025
Unprompted review

Reply from Virgin Media

Hi, Eva.

Thanks for getting in touch and leaving a review.

We are very sorry that your installation has been cancelled and we can fully appreciate any upset caused by this.

We're afraid we wouldn't have any information on why this is from here but we do advise contacting our pre installation team on 0800 052 1734 and they can assist further.

We'll then be able to advise fully regarding the decision.