Food was okay, but excellent service
Food: Tried this when AllPlants closed down. Decent tasting, though not as satisfying as AllPlants, to my taste. Portions were a bit small given the price.
Reliability: Maybe I was unlucky, but I encountered 2 consecutive missed deliveries (DPD), and decided not to continue because of how this interferes with my meal planning.
Service: I had various logistical issues with my second order and Chloe (5 stars for her!) was amazing with her assistance. I added a whole star just because of her. So rare to feel genuinely helped by a person with internet businesses these days.
Reply from Planty
Thank you so much for your thoughtful review. We're really sorry to hear about the delivery issues. That’s definitely not the experience we aim to provide, and we completely understand how disruptive that can be when planning your meals.
We really appreciate you giving us a try and sharing your honest thoughts on the meals and portion sizes - your feedback helps us grow and improve.
And we couldn’t agree more, Chloe is an absolute star! We're so lucky to have her on the team, and it means a lot to hear that her support made such a difference. It’s always our goal to bring that kind of care and personal touch to every customer experience.
If you ever decide to return, we’d love the chance to give you a smoother experience all around.