Initially difficult to contact but they got back and sorted things.
UPDATE: Tempest did get hold of me and have confirmed that I should receive my order before we move as it's due to be shipped today 14.10 25. They have been in contact since I first emailed after a few days and seems all may be sorted out now. Well done. (Odered my son's photo's last week - could not confirm delivery ahead of time like I could for my daughters school. They arriving after we moving away. You think I can reach someone on the phone to speak to. They are very busy as soon as the line opens and hour later I must call in their office hours which I am calling in. 8:15-16:15 Mon to Fri and make it make sense.)
Reply from Tempest Photography
Hello Charlie, thank you for your review.
On our email confirmations it states to allow up to 28 days for delivery, and you should receive a Royal Mail tracking number from time of despatch.
However, I raised this with my manager who has located your email and you should receive a reply as soon as possible.
Kind regards, Olly.