Stay away if you don’t want to ruin your holiday.
Cathay Pacific made a registration mistake on my flight and because of this, I was stopped by immigration and had to solve everything on my own.

During the whole process, there was no support at all from Cathay Pacific. The live chat kept disconnecting, and no representative offered help at the airport. I had to spend extra money and deal with all the consequences myself.

Later, after my formal complaint, the airline replied claiming that “thanks to the assistance of their staff” the issue was resolved - which is completely untrue, as no Cathay Pacific staff were present or helped me in any way.

Because of their mistake, I couldn’t use the next two tickets on my itinerary, and they didn’t even refund the taxes for the unused flights - not to mention any compensation or acknowledgment of their fault.

For an airline that positions itself as premium, this level of service and customer care is unacceptable. Even low-cost carriers take more responsibility and show more honesty.