Absolutely avoid avoid avoid. Bought £60 worth of items but either weren't right or in one case they sent me the entirely wrong item, but it happens, I just wanted to return for a refund. After scouring the refunds portal I was confident I had applied for a full cash refund, not this new 'gift card' option where they refund you on a gift card that must be spent in 90 days - daylight robbery. However they claimed I 'selected' the gift card option and would not give me a refund as requested. I most definitely did not actively select this so it must have been a secret 'opt out' box, so I was tricked into letting them steal my money. The customer service has been appalling, with responses taking weeks and additionally, only one of my parcels has been refunded to a gift card and the other one (returned at the same time) has been totally ignored so I am both tied to a gift card I did not request, still waiting on money for an item and no one responding to my queries. Outrageous service. Do not shop here.