Review of Avis


Rated 1 out of 5 stars

Avis is scamming me

Avis is scamming me. I am from NY and rented a car in Italy picking up at Ciampino airport and returning to Fiumicino airport. When I picked up my rental, it was hit in multiple places. I sent pictures complaining the next day that it’s ridiculous they obviously charged someone for the damage and never fixed it. Why should I have to drive in a ghetto car when I’m paying money to rent it? Fast forward to drop off, this agent who helps me has the audacity to say there’s tire damage that wasn’t notated by Avis before and he was trying to pin it on me. He asked if I had any photos but I was in a rush to get to my plane and said he believed me anyway and I was good to go so we ran to security. I found photos my husband took when we picked up the car while we were on the plane and proactively sent them to the case I already had opened when I originally complained. I also mentioned that I didn’t want to see unexpected damage charges on my account. Now I am seeing a charge for over $1700 when I should have been charged closer to $800. Avis is scamming me for damage caused by someone else. Here are all the photos to prove it wasn’t me. These photos are all taken in the parking lot at pick up before I even drove the car. I will never rent from Avis again since they are thieves.

September 27, 2025
Unprompted review
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