The process could not have been easier. I entered all the relevant information at Kars4Kids.org and they did all the work for arranging the pickup and sale. My only 'complaint' is that I could not be at the location for the pickup and the company that picked up the car was supposed to leave me a receipt which they did not do. I did receive an email from Kars4Kids acknowledging the pickup. After the car was sold I received an email receipt and the form needed to claim the sale as a tax deduction.