I ordered a pair of sneakers that were supposed to be delivered in 3 days. I received a message saying they had a problem with the order so it will be 17 days instead. Then when the 17 days came, still no shoes, no message.
Finally, the 18th day I found a link and the shoes were delivered to a UPS store in a different town than I live! I was supposed to go pick them up or they would be returned. NO ONE ever sent me a message (phone or email) to tell me that they are no longer delivering them directly, but instead I have a 30 minute drive to pick them up!
IMPOSSIBLE to get in contact with ASOS. Only a BOT where I put my order number and the BOT told me they were 'still out for delivery'.