I have to be honest that I'd never heard of this company before and was a little skeptical when I placed my order that it might be a scam. So I apologize profusely. I received my merchandise exactly as promised, found your video showing the author autographing the merchandise, and the shipping was even more prompt than what was promised. Best of all is that I bought this for a gift and the recipient was thrilled by the certificate of authenticity that was included.