They are unresponsive
They are unresponsive, test your patience level. They just dont care. Even if the flats look pretty, its not worth trusting them. Worst service ever! Multiple issues, water doesnt work, heating doesnt work, they dont respond to anything, not even for end of tenancy!
Reply from HC GB Services
Dear resident
We are very sorry to read your review and to hear about the issues you’ve experienced—especially with water, heating, and getting a response at end of tenancy. This isn’t the standard of service we aim to provide, and we want to address this as quickly as possible.
As we can’t identify your property from the review, please email complaints@hc-gb.com with your building name and flat number. We will investigate immediately and work with you toward a prompt resolution.
HCGB Services Management