Sleep On the street would be cheaper…
Got the apartment yesterday (which it was supposed to be available since September 4th… i arrived on time agreed in advance. The flat was chaos, everything from the previous tenant was there. Broken, dirty. Broken windows. The agency just told me to wait.. while I was paying a van to keep my stufss. And in a different city. Promised to finish at the same day. Well.. it didn’t. They were supposed to pay my hotel, and guess what? Both agent turn their phone off and not answering me. With not home to sleep, and not answering. Just a paid flat in Bagshot that I couldn’t use. I am extremely frustrated and disappointed!
Reply from HC GB Services
Dear resident
We are very sorry to read your review and to hear about the issues you have experienced. This isn’t the standard of service we aim to provide, and we want to address this as quickly as possible.
As we can’t identify your property from the review, please email complaints@hc-gb.com with your building name and flat number. We’ll investigate immediately and work with you toward a prompt resolution.
HCGB Services Management