Wow First Class Service
Wow, the best service from start to finish, I ordered a bed at the end of last week and was sceptical of this turning up on time today as you hear so many stories about deliveries for large items, but I was kept informed by email about my order and delivery I was given a time slot of between two hours for the delivery and was then txt messaged with updates, then had a call from the lovely Danny the driver to say he was 2 mins away, he could see I was disabled and went above and beyond to place the boxes where I needed them, he was kind friendly polite and really looked to enjoy his job, what an absolute credit to the company. We need Bedstar to run the country they are so organised. I haven't put the bed up yet but looking forward to it. I will certainly be recommending them on Facebook and will use them again.
Reply from Bedstar.co.uk
Good morning Sue
Thank you so much for taking the time to write such a wonderful and detailed review. We are truly touched by your kind words.
We are thrilled to hear that our service exceeded your expectations, especially when you had initial doubts. Our team and couriers work incredibly hard to provide clear communication and reliable, timed deliveries, so it's fantastic to know that the email updates and text messages made a difference for you.
We have shared your glowing comments with our courier company too. Going above and beyond for our customers, is exactly what we strive for.
Thank you for your incredible loyalty and for promising to recommend us on Facebook. That means the world to us. We hope your bed provides you with many years of comfortable sleep.
Do reach out to us should you need anything further.
Kind regards
Bedstar